SAP CRM (Functional) Course Curriculum

Master Data

Business Partners
  • BP Roles
  • Number Ranges
  • Classification
  • BP hierarchies,BPtypes
  • Relationships
  • Standard SAP CRM Queries for Requirement gathering
  • BP Configuration Settings-CRM
  • Download-ECC->CRM->Initial Load Settings->Delta load
Organization Model
  • Introduction of CRM Org Model.
  • Differences between CRM and EQ Org model
  • Mapping of ECC Org model with CRM
  • Functionality->Sales, Service, Marketing.
  • Attributes->Sales, Service, Marketing.
  • Division->Dummy Division,R/3 Division Mapping.
  • Distribution Channel->R/3 Distribution Channel Mapping
  • Rule Type and Responsibility type.
  • Organization Data determination.
  • Mapping of ECC-Sales Org to CRM Root Org
  • Middleware Settings to download ECC Sales Org
Product
  • Product Customization on Stand alone
  • Define Hierarchies & Categories
  • Assign Application to different functionalities
  • Product Relationships
  • condition Procedures
  • Product Customization with ECC as backend
  • Download Hierarchies and Categories
  • Download Materials & Products
  • Download Attributes & Set types
  • create Material, Service & Warranty Product
Base Customization
  • Transaction Types
  • Item Category
  • Item Category Determination
  • Copying Control
  • Status Profile
  • Text determination Procedure
  • Data Profile
  • Partner Determination Procedure
  • Action Determination Procedure
  • CRM Pricing
  • Download Pricing Conditions, Procedures from ECC
  • Subject Profile
  • More Covered at Process Level
WEBUI
  • Business Role
  • PFCG Authorizations & Roles for different Vertical Business Roles
  • Navigation Bar Profile
  • Technical Profile
  • Assign Business Roles To Org Model
SALES
  • Opportunity Management
  • Sales Agreement
  • Sales Quotation
  • sales Order
  • Lead Management
SERVICE
  • I base
  • Complaints & Returns with SLA
  • Comp & Returns With Credit & debit Memo
  • service requests/ Service Ticket
  • In-house repair
  • Product Service letter
  • Service Agreement
  • Service Contract
  • Service Order
IC
  • Account Identification
  • case Management
  • Fact Sheet
  • Agent Inbox
  • Call List
  • Alerts
  • interactive Scripts
  • Broad Cast Messaging
  • ERMS Configuration & Routing Rules

Testimonials

Had very much interest to learn SAP MM training course, so I joined in this centre and paid fees of Rs.12,000 for 45 days duration. Their response was good and I'm highly satisfied with their coaching.

Mr. Deepak

I joined this institute for SAP FICO Training. The trainers are friendly and are clearing all our doubts. I paid Rs11000 for this 3 months course fees. I'm gratified with their service.

Shaikh Imran

In this institution only I had joined HADOOP course, I paid fees of Rs.12,000 for one month duration and they provided study materials also. I preferred daily morning batches and I'm satisfied with their coaching.

Shilpa

I am glad with this institution who offered me fine classes for SAP CRM with the reasonable fees of Rs15000, the duration of class is 2 months, Thanks for the tutors who provided me valuable classes.

Anil Kolla

It's an excellent training with real time experience faculty by mr.shiva sir having 11years of experience. Hadoop is up coming big data related tool database maintenance. i think this gona work out for every developer.....PRIMARK INFOTECH providing this big data concept "hadoop" with good training classes.

Vardhan

I was looking for training institute to get trained in SAP BO and had joined in this institute. Their coaching and training is good and the fee is nominal, even the class timings are convenient.

Suseela
  • SAP BODS

    Duration : 45 days (With Real Time Project)
    Faculty : MR.Shankar 10+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP HANA(Development & Admin)

    Duration : Regular Batch(45 Days), (4-5 weeks) Weekend Batches With Realtime Examples,(With Real Time Projects)
    Faculty : Mr.Shankar (Real Time Experienced Consultant).
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 24/7 up to 45 Days
    Weekends : Sat & Sun: 10 to 2
  • SAP FI/CO

    Duration : 3 Months(With Real Time Projects)
    Faculty : MR. Raj Kumar, 7+ Yrs real time Experienced Consultant.
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2Months
  • SAP BPC

    Duration : 45 Days (With Real Time Projects)
    Faculty : Mr. Srini,14+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2Months
  • SAP S4 HANA Simple Finance

    Duration : 30 days (With Real Time Projects)
    Faculty : Mr. Srini,14+ Yrs real time Experienced Consultant.
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 45days
  • SAP ABAP

    Duration : 3 Months (With Real Time Projects)
    Faculty : Mr.Sridhar 8+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP MM

    Duration : 45 days (With Real Time Projects)
    Faculty : Mr. Prakash,10+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP SD

    Duration : 45 days (With Real Time Projects)
    Faculty : Mr. Jayram, 8+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP HR-HCM

    Duration : 2Months (With Real Time Projects)
    Faculty : Mrs.Rohini 8+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP Success Factors

    Duration : 45 Days (With Real Time Projects)
    Faculty : Mrs.Rohini 8+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP PP /QM

    Duration : 45 Days (With Real Time Projects)
    Faculty : Mr. Ramesh,8+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP HYBRIS(Functional & Technical)

    Duration : 40 Days (With Real Time Projects)
    Faculty : Mr. Kiran,10+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP BASIS

    Duration : 30 Days (With Real Time Projects)
    Faculty : Mr. Avinash,5+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • SAP EHS

    Duration : 30 Days (With Real Time Projects)
    Faculty : Mr. Prasad,14+ Yrs real time Experienced
    Material : Free
    Lab : 7AM TO 8PM
    Online Access : 2 Months
  • Digital Marketing

    Duration : 45 Days (With Real Time Projects)
    Faculty : Mr.Yedukondalu, 8+ Yrs Realtime Experience.
    Material : Free
    Lab : 7AM TO 8PM
  • Data Science

    Duration : 60 Days (With Real Time Projects)
    Faculty : Mr.Aditya,8+ Yrs Realtime Experience.
    Material : Free
    Lab : 7AM TO 8PM
  • Hyperion(ESS Base,Oracle Planning & HFM)

    Duration : 45 Days (With Real Time Projects)
    Faculty : Mr.Kumar, 4+ Yrs Realtime Experience.
    Material : Free
    Lab : 7AM TO 8PM